Delete my data

You can wipe your PurePlayer data whenever you like: your device, your synced playlists, and your viewing progress. Purchase records stay only where the law makes us keep them, and in a form that no longer identifies you.

The simplest way is right in the app. Open Settings, tap Clear Data, then pick “Delete all my data.” Can't get into the app? Delete your data here instead. You'll need the MAC address and device key shown under Account.

Stuck? Email support@pureplayer.app from the address you used and we'll sort it out.