Privacy Policy

• We don't run ads, and we don't use analytics or tracking tools.
• We don't sell your information, and we don't share it for marketing.
• We never receive or store your card, bank, or wallet details.
• We collect only what we need to run the app, sync your setup between your devices, and respond when you contact us.

Your device. When you set up the app, we create a device identifier so we can recognize your device and keep your access working. We also record the basic technical details any app needs to run and support properly: device type and model, operating system, app version, and approximate region.

Your playlist (only if you use sync). If you add a playlist or use Manage to sync across devices, we store the playlist address and any login details you enter for it. This lets your playlist appear on your other devices. We don't store the content itself, only the details needed to reach it. If you don't use sync, we don't collect any of this.

Your progress and favorites (only if you use sync). We sync where you left off and what you've favorited, so you can start on one device and continue on another. This stays between your own devices. We don't build a profile of what you watch, and we don't use it for advertising.

Payments (only if you make a purchase). If you buy something, we keep a record of the transaction: amount, date, and status, along with the email address you provide for gift purchases so we can send the code. The payment itself is processed by our payment provider. Your card, bank, and wallet details never reach us.

Support messages. If you email us, we keep your message, your email address, and any attachments, so we can respond and keep track of the conversation.

• No advertising IDs, and no ads.
• No third-party analytics, tracking, or crash-reporting tools.
• No card or bank information.
• We don't access your microphone, camera, contacts, photos, or location.

A few outside services help us run PurePlayer. Each one receives only what it needs to do its job, and none of them may use your information for their own purposes.

• NOWPayments processes purchases.
• Resend delivers the emails we send you, such as gift codes and replies to support.
• TMDB provides poster art and descriptions for the titles in your playlist. We send it only what it needs to look those up, never anything that identifies you.
• A cloud host stores our data securely.

If you play a trailer or other embedded clip, it may load from an outside video service, which will see the usual technical details of the request. This happens only when you press play.

Connections are encrypted, storage is secured, and sensitive information is kept in hashed form rather than in plain text. Access to stored data is limited to a small number of people.

We keep information for as long as the purpose we collected it for still applies. Your device setup and synced data remain while you use the app. We keep purchase records longer, because accounting and tax rules require it. Support messages are kept while they're useful for helping you. If you delete your data (see below), your device setup and synced information are removed with it.

• You can remove individual playlists and synced items inside the app at any time.
• To delete everything, open Settings, tap Clear Data, then choose “Delete all my data.” You can also use the Delete my data page. A few records we're legally required to keep, such as purchase history, remain in a form that no longer identifies you.
• To ask what we hold about you, or to correct something, email support@pureplayer.app.

PurePlayer isn't directed at children, and we don't knowingly collect information from them. If you believe a child has provided us with information, contact us and we'll delete it.

We may update this policy from time to time. When we do, we'll revise the effective date at the top of the page.

Questions or requests: support@pureplayer.app