Delete my data

You can permanently delete your PurePlayer data — your device, synced playlists, and viewing progress — at any time. Purchase records are kept in a de-identified form only where the law requires (they no longer identify you).

The easiest way is in the app: Settings → Clear Data → “Delete all my data.” If you can't use the app, delete your data here instead — enter the MAC address and device key shown in the app under Account.

Need help? Email support@pureplayer.app from the email you used and we'll assist.